* { box-sizing: border-box; }
body { margin: 0; font-family: "Segoe UI", system-ui, sans-serif;
  background: var(--ge-color-bg, #faf9f8); color: var(--ge-color-text, #201f1e);
  min-height: 100vh; display: flex; flex-direction: column; }
.hidden { display: none !important; }
.muted { color: var(--ge-color-text-secondary, #605e5c); }
.small { font-size: 12px; }
a { color: var(--ge-color-brand, #4f46e5); }

.mark { width: 30px; height: 30px; border-radius: 9px; flex: none;
  background: var(--ge-brand-gradient, linear-gradient(135deg, #4f46e5, #7c6cf0));
  color: #fff; font-weight: 800; display: grid; place-items: center; font-size: 17px; }
.mark.big { width: 56px; height: 56px; border-radius: 14px; font-size: 30px; }

.topbar { display: flex; align-items: center; justify-content: space-between;
  padding: 10px 18px; background: var(--ge-color-surface, #fff);
  border-bottom: 1px solid var(--ge-color-border, #e1dfdd); }
.brand { display: flex; align-items: center; gap: 8px; }
.who { font-size: 13px; }

.btn { display: inline-block; background: var(--ge-color-brand, #4f46e5); color: #fff;
  border: none; border-radius: var(--ge-radius-md, 8px); padding: 9px 16px;
  font-size: 14px; cursor: pointer; text-decoration: none; }
.btn.sm { padding: 6px 12px; font-size: 13px; }
.btn.ghost { background: transparent; color: var(--ge-color-text-secondary, #605e5c);
  border: 1px solid var(--ge-color-border, #e1dfdd); }
.btn:hover { filter: brightness(1.05); }

.guest { max-width: 540px; margin: 8vh auto; text-align: center; padding: 0 20px; }
.guest .mark.big { margin: 0 auto 16px; }
.guest h1 { font-size: 26px; margin: 0 0 8px; }

#work { flex: 1; padding: 16px 22px; min-height: 0; }
.toolbar { display: flex; align-items: center; justify-content: space-between; margin-bottom: 14px; gap: 12px; flex-wrap: wrap; }
.views { display: flex; gap: 4px; }
.vbtn { background: none; border: 1px solid var(--ge-color-border, #e1dfdd); padding: 7px 14px;
  cursor: pointer; font-size: 14px; color: var(--ge-color-text-secondary, #605e5c);
  border-radius: var(--ge-radius-md, 8px); }
.vbtn.active { color: #fff; background: var(--ge-color-brand, #4f46e5); border-color: transparent; font-weight: 600; }
.filters { display: flex; gap: 8px; align-items: center; }
.filters select, .createbox input { padding: 7px 10px; border: 1px solid var(--ge-color-border, #e1dfdd);
  border-radius: var(--ge-radius-sm, 6px); font-size: 13px; }
.createbox { display: flex; gap: 8px; margin-bottom: 14px; flex-wrap: wrap; align-items: center;
  background: var(--ge-color-surface, #fff); border: 1px solid var(--ge-color-border, #e1dfdd);
  border-radius: var(--ge-radius-md, 8px); padding: 12px; }
.createbox input[placeholder="Тема запроса"] { flex: 1; min-width: 180px; }

/* грид */
.grid { width: 100%; border-collapse: collapse; background: var(--ge-color-surface, #fff);
  border: 1px solid var(--ge-color-border, #e1dfdd); border-radius: var(--ge-radius-md, 8px); overflow: hidden; }
.grid th { text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .03em;
  color: var(--ge-color-text-secondary, #605e5c); padding: 10px 12px; border-bottom: 1px solid var(--ge-color-border, #e1dfdd); }
.grid td { padding: 10px 12px; font-size: 14px; border-bottom: 1px solid var(--ge-color-border, #f0eeed); }
.grid tbody tr { cursor: pointer; }
.grid tbody tr:hover { background: var(--ge-color-bg, #faf9f8); }
.grid .num { font-weight: 700; font-variant-numeric: tabular-nums; }

/* воронка */
.board { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(180px, 1fr); gap: 10px; overflow-x: auto; }
.col { background: var(--ge-color-surface, #fff); border: 1px solid var(--ge-color-border, #e1dfdd);
  border-radius: var(--ge-radius-md, 8px); min-height: 120px; display: flex; flex-direction: column; }
.col-head { padding: 10px 12px; border-bottom: 1px solid var(--ge-color-border, #e1dfdd); font-size: 13px; font-weight: 600;
  display: flex; justify-content: space-between; align-items: center; }
.col-head .cnt { background: var(--ge-color-bg, #faf9f8); border-radius: 999px; padding: 1px 8px; font-size: 12px; color: var(--ge-color-text-secondary, #605e5c); }
.col-body { padding: 8px; display: flex; flex-direction: column; gap: 6px; }
.chip { border: 1px solid var(--ge-color-border, #e1dfdd); border-radius: var(--ge-radius-sm, 6px);
  padding: 8px 10px; cursor: pointer; background: #fff; }
.chip:hover { border-color: var(--ge-color-brand, #4f46e5); }
.chip .t { font-size: 13px; font-weight: 600; }
.chip .s { font-size: 11px; color: var(--ge-color-text-secondary, #605e5c); }

.badge { display: inline-block; font-size: 11px; padding: 2px 8px; border-radius: 999px;
  background: var(--ge-color-bg, #faf9f8); border: 1px solid var(--ge-color-border, #e1dfdd); }
.empty { padding: 28px; text-align: center; color: var(--ge-color-text-secondary, #605e5c); }
.err { background: #fde7e9; color: #a4262c; padding: 10px 14px; border-radius: 8px; margin-bottom: 12px; font-size: 13px; }

/* модалка карточки */
.overlay { position: fixed; inset: 0; background: rgba(0,0,0,.35); display: grid; place-items: center; z-index: 50; }
.card { background: var(--ge-color-surface, #fff); border-radius: var(--ge-radius-lg, 14px); width: min(720px, 94vw);
  max-height: 90vh; display: flex; flex-direction: column; overflow: hidden; box-shadow: 0 12px 40px rgba(0,0,0,.2); }
.card-head { display: flex; justify-content: space-between; align-items: center; padding: 14px 18px;
  border-bottom: 1px solid var(--ge-color-border, #e1dfdd); }
.x { background: none; border: none; font-size: 24px; cursor: pointer; color: var(--ge-color-text-secondary, #605e5c); line-height: 1; }
.card-tabs { display: flex; gap: 4px; padding: 0 14px; border-bottom: 1px solid var(--ge-color-border, #e1dfdd); }
.ctab { background: none; border: none; padding: 10px 12px; cursor: pointer; font-size: 14px;
  color: var(--ge-color-text-secondary, #605e5c); border-bottom: 2px solid transparent; }
.ctab.active { color: var(--ge-color-brand, #4f46e5); border-bottom-color: var(--ge-color-brand, #4f46e5); font-weight: 600; }
.cpanel { padding: 16px 18px; overflow: auto; }
.field { display: grid; grid-template-columns: 140px 1fr; gap: 8px; align-items: center; margin-bottom: 10px; }
.field label { font-size: 13px; color: var(--ge-color-text-secondary, #605e5c); }
.field input, .field select, .field textarea { padding: 7px 10px; border: 1px solid var(--ge-color-border, #e1dfdd);
  border-radius: var(--ge-radius-sm, 6px); font-size: 13px; width: 100%; font-family: inherit; }
.field textarea { min-height: 56px; resize: vertical; }
.row-actions { display: flex; gap: 8px; margin-top: 14px; flex-wrap: wrap; }
.kp-item { border: 1px solid var(--ge-color-border, #e1dfdd); border-radius: var(--ge-radius-md, 8px); padding: 12px; margin-bottom: 10px; }
.kp-item .h { display: flex; justify-content: space-between; align-items: center; margin-bottom: 8px; }
.doc-item { display: flex; justify-content: space-between; padding: 8px 0; border-bottom: 1px solid var(--ge-color-border, #f0eeed); font-size: 14px; }
.note { background: #f3f6fc; border: 1px solid #d6e0f5; color: #2b4a7e; padding: 10px 12px; border-radius: 8px; font-size: 13px; margin-top: 10px; }

footer { text-align: center; padding: 16px; font-size: 13px;
  color: var(--ge-color-text-secondary, #605e5c); border-top: 1px solid var(--ge-color-border, #e1dfdd); }